Gone are the days when the supervisor could wing it – today’s successful supervisor must manage not only the field, but also understand how the whole process fits together. This program will provide today’s supervisor with the tools needed to be successful.
Developing Frontline Leadership
Description
Duration: 1 Day
Instructor: Kevin Dougherty
With today’s jobs: more competitive, having aggressive schedules, being inconsistently managed by the customer, skilled manpower shortages, with projects involving more documentation and administrative needs, today’s supervisor is critical for profitability. Gone are the days when the supervisor could wing it – today’s successful supervisor must manage not only the field, but also understand how the whole process fits together. This program will provide today’s supervisor with the tools needed to be successful. Topics to be covered in this program include working with chaotic jobs, improving the communication processes, establishing front-line and job leadership, and becoming proactive with managing jobs.
