Today’s workplace has managers who are increasingly grappling with generational differences in their work forces. This course presents key strategies is to be able to effectively address and take advantage of the differences in values and expectations of each generation so that everyone is on the same page and moving in the same direction!
Communication – Dealing with Generational Gaps
Description
Duration: 1 Day
Instructor: Mario Piccone
Today’s workplace has managers who are increasingly grappling with generational differences in their work forces. Problems can and do arise from differing mindsets and communication styles of workers born in different eras. The frictions may be aggravated by new technology and work patterns that mix workers of different ages in ever-changing teams. Baby Boomers, born between 1946 and 1964, are competitive and think workers should pay their dues, workplace consultants say. Gen Xers, born between 1965 and 1977, are more likely to be skeptical and independent- minded. Gen Ys—also known as Millennials—were born in 1978 or later and like teamwork, feedback and technology. This course presents key strategies is to be able to effectively address and take advantage of the differences in values and expectations of each generation so that everyone is on the same page and moving in the same direction!
