Learn the fundamentals of quality management and the simplified approach to Quality.
Measure Twice, Cut Once: Quality Control in Construction
Description
Duration: 4 Hours
Instructor: Jim Bain
Learn the fundamentals of quality management and the simplified approach to quality: say what you do and do what you say; develop a quality policy, provide a vision and demonstrate commitment; establish the responsibility for providing quality work and keep everyone informed; define and measure; clearly understand customer requirements, make sure the requirements can be met, keep the customer informed and track customer satisfaction; examine operations and report results to management; determine the root cause of problems, fix the causes and verify the corrections are permanent. Learn how to practice, practice, practice, continuous improvement.
